Three easy steps to create your one-of-a-kind custom announcement:
Step 1: Choose your Card Design
Select the colors and options available for your design. We'll use your photos and wording to create a custom announcement just for you.
Wedding Invitation and accessories: Place your wedding invitations 4 months before your wedding date for the selection of colors, type of papers, graphics, fonts, materials and embellishments.
Step 2: View and Approve a Proof
We will create an eproof for online viewing or mail an actual announcement for you to view and approve before printing.
Step 3: Production
Once your proof is approved, your announcement will proceed to production. You have a choice to put the invitations or announcements together or we can do it all for you for a fee. The whole process only takes 5-7 business days! (Please add shipping time to this. Please allow more time during the holidays.)
Special Services Available:- Return Address Imprinting
- Color Printing
- Ribbon Tying
- Assembling
Ordering Details
Order Quantity: The minimum order is 25 cards. Beyond this, customers may order any quantity they desire. The price per card is based on total quantity ordered.
Payment: We accept major credit cards (VISA, MasterCard, American Express and Discover), U.S. checks and money orders. ($25.00 fee on returned checks)
Order Confirmation: A confirmation email will be sent with your invoice attached once we receive your order, photo and payment. Your invoice will show your name and address, the product(s) ordered, total payment, and the order start date. Please review carefully and email any changes or corrections that should be made.
Turnaround Time: Once we receive your order, payment and acceptable photo the order process begins. This takes 4-5 business days. Your proof will be sent the day before your product is shipped. When the proof is approved, your order will typically be printed and shipped within 24 hours. An additional day may be needed for orders requiring assembly. Processing times after Thanksgiving are typically several days longer.
Proofs: All orders require a proof prior to printing and shipping. Please choose one of the following options:
- Free Email Proof
- Free Local Delivery
- US Mail Proof
- Priority Mail Proof
- Overnight Proof
- * Fee required for physical proofs. Your proof will be sent the day before your estimated ship date.
Order Cancellations: Prior to proof approval, there is a small service fee assessed on cancelled orders. After an order has been printed, all sales are considered final.
Misprints: Errors made by Creating Timeless Memories will be corrected immediately. If necessary, re-prints will be shipped within 24 hours of notification by the customer.
Customer Satisfaction: Creating Timeless Memories wants all of our customers to be delighted with there invitations or cards they receive. The proof is the best tool we have to minimize the likelihood of expectations different from the final product. Should a customer want a re-print, Creating Timeless Memories will do so at minimal cost for vellum announcements. Non-vellum cards will be re-printed at a discounted price. Bottom line, we will work with you any way we can to ensure your satisfaction.
Ribbon Tying: Your order will contain one tied announcement and instructions for tying. Alternatively, a ribbon tying service is available on all products that include a ribbon for a small surcharge per card.
Assembling: We offer assembling your invitations or announcements for a charge per card.
Color Printing: Color printing is available on specified products throughout for an additional charge per card.
Return Address Imprinting: We offer return address imprinting on all products using envelopes for an additional fee. (Vellum envelopes cannot be imprinted.) All return address imprinting is done in black ink. Theme graphic and text are printed in color for an additional fee each. Please specify clearly on your order the name and address you wish to be used for imprinting. (Example: The Smith Family or Mr. and Mrs. John Smith)
Extra Photo Work-up: All photo announcements include the work-up of one photo. Each additional photo incurs a new photo setup fee. (Note: Multiple photos are included in the price of some products.)
Use of Non-matching Photo: This refers to the use of any photo not previously processed for another product.
Reorders: There is a re-order set up fee for all products. As a customer courtesy, your re-order will be discounted the same as your first order, provided no design changes are made.
Ordering Information for all orders after Thanksgiving
All complete orders (photo + order + payment) received on or before December 12, will be shipped before Christmas. Creating Timeless Memories cannot guarantee delivery before Christmas. All orders (birth announcement, holiday, special occasion, etc.) received after December 15 will be shipped in January. Creating Timeless Memories is closed from Christmas through New Years.Turnaround-time may be as many as 5-7 business days in-house for orders received after Thanksgiving. Actual delivery time varies based on location and shipping method. UPS shipping service guarantees are suspended starting around Dec. 10 for all but Next Day Air packages. Choose Email Proof and either Overnight or 2nd Day Air shipping to increase the likelihood of receiving your order in time for Christmas.
